This most likely means that your rental period falls inside our buffer window. To avoid a bad customer experience we leave a bit of time between rentals for the occasional late return and regular maintenance. Please begin your rental period at least 2 days out from your booking date.

Example: if you’re booking your rental on Monday, your rental period would need to begin on Wednesday.

The tools that we rent are very intuitive and a snap to learn. A lot of our customers will search YouTube for quick tutorials, but if you have any questions around how to operate your rentals, just ask at pickup or delivery.

Just be sure to wear proper safety gear like gloves, masks, and eye protection and observe all state and local regulations when using the tools.

We’re happy to work with you as best we can among our other rental customers. Be sure to reach out to our team in advance of your return date/time to let us know the situation and we’ll be glad to extend your rental, if available.

Our daily rates are specific to each tool and apply to one 24-hour period. We don’t currently offer hourly rates, so be sure to double check your rental period dates/times at checkout to make sure it reflects what you need.

We do not. Upon checkout, we collect 50% of your total order up front and the remainder after you pick it up or it is successfully delivered.

We curate our list of rentals with professional grade tools that are built to last. While critically damaging our rentals by accident is unlikely, we do expect there to be a reasonable amount of wear and tear as time goes by. If you have any questions on our policies around lost or damaged rentals, we encourage you to read our terms of service.

Yes. Any and all tool rentals must be operated by someone 18 or older and in the presence of the person whose name is on the order.

Nope! Return pickups are included in your delivery order.